Are you wondering if you can, and how to forward emails into Slack? Slack has proven to be a powerful communications tool in my business. I have gone as far as to say that it is helping with client retention for the simple reason that it makes for amazing communication with my clients. I’m able to respond much faster, than by email, and the conversations are much easier to organize, categorized, and then easily reference when I need them. But if someone e-mails me, and I want to take that up in Slack, I can’t. Until now that is. On September 6, 2017 Slack released the feature. You can now forward emails into slack.
Up until now this feature was a gaping productivity hole in Slack, but they’ve solver the problem. Here’s how to forward emails into Slack:
Got to Preferences -> Messages & Media
Then Scroll all the way down, and you will find the option to get your forwarding e-mail address.
Now copy and paste that into an e-mail to be sent to the Slack e-mail recipient for that team.
Better yet. Set up a contact called, “xxx Slack Team” and put that e-mail address in. This will be especially useful if you have more than one Slack team. Set up a contact for each team, so when you are cleaning out your inbox, it will be drop dead simple to forward e-mails into Slack.
If you have a Slack team that is dedicated to a client, you could give them the e-mail address. This way all of their messages go into Slack. What I would actually do, is create an alias / e-mail group, like “Client-Name@YourDomain.com.” Then forward emails into Slack from that group or alias. This way, you can easily turn it off, if it gets crazy, and the client is none the wiser.
You may want to set up a private channel in your Slack Team, where you can share that e-mail address with certain members of your team. Be careful whom you share this with!
More ideas expanding on how to forward e-mails into Slack coming soon, so post your comments, requests, questions, and suggestions below!